Notice to all Trainers; “PUT THE PHONE DOWN!!”

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We all know that our cell phones have actually become a physical part of our bodies.   It seems we can’t even go the restroom without taking our phones and checking into Facebook while sitting on the throne.    Nice…   However, when it comes to personal and group training, nothing is more distracting and rude then an instructor who is checking their phone while training.   Some trainers will complain that they need their stop watch capability on their phone to conduct their training.   Give them $10 and tell them to go buy a stop watch.   Not only does the phone usage […]

May is Protect me from MAYhem month

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May is Protect me from MAYhem month. When was the last time you took a serious look at the risk management of your gym?   The term “risk management”  probably involves more than you think.   From analyzing your lease, to creating a specific protocol for reporting incidents and following up on claims.   Here are some other areas that fall under the term “risk management”.   #1  Your waiver.   When was the last time it was updated?    Does it address social media?  Is it a separate document or buried on the back on your membership agreement? #2  Your special events.    Do you have […]

Play It Safer

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Launch Into the Year with Resolutions, Safety and Health Club Trends Reviews Here we go again on another 365-day spin around the sun! We’re just about halfway through the first month and your club is probably busting at the seams with new members and old alike launching into their New Year’s Resolutions to trim down, beef up, get flexible, and hopefully not give up before the first month of the year is over. This is a great time for you club owners to review new trends that might be taking root in the health and fitness club industry and make […]

Protect Your Gym from Creepy Crawly Cyber Criminals

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You have done everything you can to make your gym a safe place for members and employees. You think you have all the protection you need. You feel good. You feel satisfied. Then, out of nowhere something or someone you can’t even see clobbers you and brings you and your club to your knees. That’s how cyber-criminals work. They work in ways that are difficult and sometimes impossible to see. They work by hacking into computer systems. Sometimes it’s your system; sometimes it’s the system of someone you work with. Sometimes they are attempting to steal important information that allows […]

Don’t Be A Space Cadet With Your Club’s Treadmills

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Treadmills are still one of the major causes of liability claims in the health club industry. And though we do live in what could be called “the space age” with all of our technical space-age gadgets and savvy, some club owners simply space out when it comes to protecting themselves against liability claims that come as a result of treadmill mishaps. When I was a kid I loved watching the Jetsons cartoon show. I’ll never forget the one where George Jetson takes his dog, Astro for a walk. The Jetsons really lived in the Space Age. In fact, they didn’t […]

If You Own a Gym, Your Brain Should Be Bigger Than Your Biceps

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I know, believe me, I know. As a gym or fitness club owner, whether male or female, you want to look fit and strong. It’s a prerequisite. However, besides looking good, you have to be smart. There’s so much at stake. You have to protect yourself, your business and be on top of it when it comes to the safety of your members and employees. What I’m saying is that you have to use your head when it comes to insuring your club. You cannot protect yourself against the crazy things that happen in a gym with your physical strength. […]

Conquer the Controversial

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For decades health club facility owners have mainly had to concern themselves with maintaining equipment in order to manage the risk of lawsuits by members who claimed negligent injury. Today, however, facility owners have a host of other issues that can only be classified as controversial. Now, as a club owner, you have to be knowledgeable and train your employees to be wise to issues such as breastfeeding, sexual harassment, sexual orientation, gender identification, handicap access and religious beliefs among others. All of these issues must be treated in the same way you would treat potential gym injuries. Of equal, […]

Make Sure Your Club Has Fair Hiring and Promotion Practices in Place

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Sexual harassment lawsuits have grown to nearly epidemic proportions in health clubs around the country. But don’t lose sight of other areas where discrimination can wreak havoc for your business. Club owners must have policies in place that address all aspects of employment including compensation, employment terms and conditions, as well as privileges. And thinking that a man with a family deserves to be paid more than a younger single woman is discrimination. Let the example of a 2015 lawsuit against Planet Fitness serve as an example to owners who think this way.  According to ClubIndustry.com, “Rachel Bronner, who is […]

Do You Know Your Club’s Liability During Off Site Training or Special Events?

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It’s summertime and the great outdoors is calling to your trainers and members alike. Everyone enjoys spending time exercising and training outside, and health clubs break out of their indoor routines as soon as the weather permits. Many clubs host yoga and fitness classes out of doors as well as running and walking clinics and events. As a club owner, however, you might want to review your insurance coverage, keeping in mind that outdoor events can increase your exposure to liability claims.   You may need to contact your agent to add specific overrides before the club or any of […]

Club Rules: One, Two, Three Strikes You’re Out!

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It’s bound to happen. You open the doors to your gym and eventually end up with a member that causes problems. Thankfully, it doesn’t happen that often.   There are several solutions to addressing problem members, but the key is that you have to do something. To allow a member to disrupt your facility’s atmosphere sends a clear message to your staff and your members that you have no control over your club.  No one likes confrontation, but if your club is going to be successful, you have to act quickly. One disruptive member can turn into several and before […]